We are committed to answering calls with respect and empathy, 24 hours a day, 7 days a week, 365 days a year, ensuring every interaction leaves a positive impression.
If you are involved in running or working at a veterinary hospital, it is likely because caring for animals holds great importance to you. However, animal care is a round-the-clock responsibility. You never know when a family pet might ingest something they shouldn't, and in such emergencies, it is crucial to have a reliable system in place to provide 24-hour assistance or reach you promptly.
During emergencies, pet owners will not wait until your clinic reopens the following day. They will likely search for "on-call vets near me" or "veterinary receptionist near me" and choose the first available option. If you lack the means to handle calls at any time of the day or night, you risk missing out on potential clients. This is where Call Care Solutions steps in.
Our expertise lies in providing an Interactive Voice Response with a Live Agent to take the call, answering services tailored to the specific needs of veterinarians specializing in small, large, exotic animals, and equines.